Petinsurance.com.au: Award-Winning Care for Pets and Their People

At petinsurance.com.au, our mission has always been simple: to support Australian pet parents with love, care, and reliable cover that helps their pets live healthier, happier lives. Along the way, our dedication has been recognised again — and we’re thrilled to share the news of our latest 2025 award wins!

This year, we’ve been honoured with:

CANSTAR Outstanding Value Pet Insurance – With Routine Care (2025)
CANSTAR Outstanding Value Pet Insurance – With Routine Care (3 years in a row)
MOZO Highly Commended Pet Insurer 2025 (seal coming soon)

These achievements highlight the consistent value and care we bring to our customers, year after year.

Of course, these new awards join a proud history of recognition:

In 2024, we took home the MOZO Experts Choice Award for Australia’s Best Pet Insurer and the CANSTAR Outstanding Value Pet Insurance with Routine Care award.
In 2023, we were named Mozo’s Pet Insurance Provider of the Year and received three more Mozo Expert Choice Awards for value and quality:
• Exceptional Value Accident & Illness Pet Insurance
• Exceptional Value Comprehensive Pet Insurance (Gold & Routine Care)
• Exceptional Quality Pet Insurance (Platinum)

Behind every award is our commitment to you and your pets. Backed by PetSure, Australia’s leading pet insurance administrator with over 20 years of expertise.

Whether your pet is an energetic adventurer, a loyal companion, or a cheeky mischief-maker, we’re here to help keep them safe.

Our awards shelf may be growing, but our mission stays the same: delivering cover you can count on, with the compassion your pet deserves.

Product Review feedback

From our customers

Robyn for Fluffy and Ms Dolly

I use this insurer for my two kitkats, Fluffy and Ms Dolly, and they are fantastic and fair. Used other insurers over years, many of the big ones, we all would know, but we have not been happy with their service or their $$ value and they payouts etc.? I’m pleased and can say ‘wow’, this insurer, Pet Insurance.com.au, I highly recommend!

+Testimonials and customer experience may vary depending on individual circumstances. Claims are assessed subject to policy terms and conditions.

Wendy for Stormi

Really happy with my 1st claim it was only a small one but I was very nervous. It was approved the next day and the following day the refund was in my account. I had spoken to and emailed them previously to make sure I had everything ready to go when the time came and they were prompt ,very friendly and helpful.

Marian for Lacey

Anyone that’s looking for pet insurance, couldn’t recommend this company high enough. Our vet specialist is included under the ‘gap only’ payment so each chemo visit for my girl is covered & I pay the difference, so easy when the specialist puts it through & it’s an on the spot approval. Many thanks

Linda for Atticus

Best Insurance for pets!! I've had my guy insured with them since I got him 4 years ago and it's worth the monthly payments. He got very ill 2 weeks ago, out of the blue, was at the Vet Surgery on a drip for 2 days. A hefty $1400. bill later and I only had to pay the gap of 20%.

Bridget for Bentley

I took out pet insurance online from 11:59pm on the day before I collected Bentley. I had a 3 hour drive home and didn't want to take any chances. Since then I've submitted a couple of claims for his vaccination and desexing, and the claims process is a breeze. I have Bentley's details set up in the Portal and I just log in, upload a photo of the vet's invoice, and submit the claim. I receive a text message within a few hours, confirming that the claim has been received and the next thing I know the payment goes directly into my bank account. It really is easy!!

Chloe for Uno

Before choosing to insure with Petinsurance.com.au, I did a lot of research with other companies and found myself comparing policies to ensure I got the best cover possible for Uno and at a reasonable price.
Over the course of the past four months, I have had to make a claim twice due to an unfortunate and very serious illness Uno had, and was so relieved at how simple the claim process is and had no issues receiving my reimbursement. I am very pleased with this company and would recommend it to anyone looking for pet insurance!

Julie for Rio

Animals are everything good and pure, unconditional love and unspoiled affection. Owning a pet is a privilege and obligation. Loving your pet means looking after them and pet insurance is a great way to be a responsible pet owner.

Jamie-Lee for Avery

I love my dog Avery, and his health is paramount to me. I like knowing my happy go lucky boy is covered for any accidents he may have.

Tina for Jasper Lloyd

Making a claim for my Jasper Lloyd through PetInsurance.com.au could not have been easier. Vet visit, paid the bill, scanned the forms and away we were! I kid you not - that simple! Even Jasper Lloyd was laughing at how quick the process was… as you can see!! Both of us are delighted with the company :)

Annette for Tilly

I was always planning to get Tilly insured, but hadn’t got around to getting cover. I came across a Petinsurance.com.au ad on a flight to Melbourne and got a quote on my mobile while I waited for a cab. It was cheaper than I thought. So I applied and got her covered. It was so easy, and I earn Velocity Points too!