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Terms and Conditions | Privacy Policy

© Copyright 2026 by Petinsurance.com.au. All rights reserved.

Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and PIPL’s authorised distribution partners. Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, PIPL and PIPL’s authorised distribution partners. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.

One month free offer:

*This offer provides you with one month free in your first policy year! For monthly or fortnightly instalment payers, you will not be charged an instalment for the first month of your first policy period and your instalments will commence to be charged from the second month of your policy period. For annual payments, the one month free will be deducted from your first policy year premium at the time of purchase. This Offer applies to new Petinsurance.com.au Pet Insurance policies only, purchased between 12:01am AEST on 2 December 2025 and ends at 11:59pm AEST on 27 February 2026. Customers can remove this Offer at the time of purchase. Offer cannot be used in conjunction with any other offer with the exception of the multi-pet discount, unless otherwise specified. Offer subject to the terms and conditions of the Petinsurance.com.au Pet Insurance policy and eligibility criteria applies (Refer to the PDS). Petinsurance.com.au reserves the right to amend this Offer at any time, without notice.

#The competition is conducted by Pet Insurance Pty Ltd (ABN 38 607 160 930). Competition entry opens 2 December 2025, 8:00am, and closes 27 February 2026 17:00pm (Entry Period). All times and dates are in Sydney, NSW, Australia. Prize is a $1,000 VISA gift card. To enter, you must purchase a petinsurance.com.au policy during the Entry Period and hold this policy with all premiums paid in full for at least 60 days from the commencement date of that policy. Winner will be chosen at random notified by email on 3 March 2026. Visit petinsurance.com.au/terms for the full terms and conditions of the $1,000 Visa Gift Card. 

^Policy Terms and Conditions, limits, waiting periods, exclusions and excesses apply.

^>GapOnly® is available at participating Vets with an eligible pet insurance policy. Meet our partners at gaponly.com.au. Any advice is general and may not be right for you.

>>myPetPass^® is a rewards programme provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure). Available only to holders of active Pet Insurance – Get A Free Quote Online | Petinsurance.com.au Australia policies. myPetPass^® perks are provided by PetSure and third-party suppliers and also subject to these third-party suppliers’ terms and conditions. myPetPass^® perks may be amended or withdrawn any time without notice. PetSure does not guarantee that any particular third-party providers will continue to participate in myPetPass^® through the offer or provision of perks, or that the myPetPass^® rewards programme or any myPetPass^® perks or features of myPetPass^® will continue to be available. Full Terms & Conditions available at mypetpass.com.au/terms.

^~ Live Vet support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use available at petportal.petinsurance.com.au.

**The gap means the difference between the vet’s invoice and the eligible claim benefit under your policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure). GapOnly® is only available at participating vets. Find vets at https://gaponly.com.au/

+Testimonials and customer experience may vary depending on individual circumstances. Claims are assessed subject to policy terms and conditions.